British Airways complaint: Fraudulent, scam company

Name: Fraudulent, scam company
Item: British Airways
Author: Mark

Open 23 Nov 2021 221 views Airlines

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Filed 23 Nov 2021 by Mark

I booked with a travel agent (Fly365) in November 2019 in Australia for a business class flight to London and Croatia, costing $12900. Due to COVID the flight was cancelled. A year ago BA ed I had a credit. Now they are denying all knowledge. They have $12900 of my money and they are thieves

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Case details

Status: Open
Company: British Airways
Filed: 23 Nov 2021
Desired resolution: Give me my travel credit so I can book a flight
Problem: Travel credit for cancelled flight denied
About: travel credit
At stake: A$12,900

Progress

Filed
Company notified
Company replied
Resolved

23 Nov 2021 Complaint filed and published
23 Nov 2021 Message from Bizzy: we notified British Airways about this complaint.

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