B&Q Complaint Sentiment: Neutral

Our sentiment meter has detected that B&Q complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with B&Q, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

B&Q complaint process

Do you have a dispute or had a bad customer experience with B&Q? Submit your B&Q complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of B&Q.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional B&Q complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about B&Q?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

B&Q complaints chart

We have received 0 complaints about B&Q over the last 12 months. The graph below shows a monthly breakdown.

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B&Q complaint statistics

Curious about B&Q's track record in addressing complaints within the DIY Stores category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
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Complaints pending
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Complaints resolved
1.7
/10 3 ratings

B&Q reviews: (3)

Authentic experiences shared by our community for your benefit.

Throwing viable garden plant away

Complaint from Ann Gibbons on 10 October 2022 about B&Q.

I went into my local BQ today. I was horrified when I came across a store worker loading a container with loads and loads of beautiful and viable garden bedding plants. I asked him why? He replied that they had... Read more

Comments: 0
Rating:

False advertising ... and annoying

Complaint from Hating8 on 10 March 2022 about B&Q.

B&Q have advertised a 6 panel glazed door which it states is unavailable. Why? Horizontal 6 Lite Flat Clear Glazed Shaker Smooth White Timber Internal Panel Door, (H)1981mm (W)762mm (T)35mm Sold shipped by BQ Read more

Comments: 0
Rating:

Bq bespoke grunt door

Complaint from Philip bowers on 18 August 2019 about B&Q.

Hello I have been a customer of yours for a long time I am descusted with the way I have been treated I came into Ipswich bq on the 18.6.2019 to purser a front door not only did the member... Read more

Comments: 0
Rating:

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