Booking.com complaint: Unable to get refund of deposit even though I had a guaranteed cancellation
Filed 25 Jul 2022 by Andrew
I booked a villa in Cape Town via Booking.com. It had a guaranteed cancellation policy. I cancelled this booking in December 2021 which was within the cancellation period. I have sent Booking.com all the documentation they requested and have sent numerous emails (including the CEO, CFO) but to date I havent seen a penny of refund they owe me.
Report
Discussion
0 comments
No comments yet. Been through something similar with Booking.com? Start the discussion above.
More Booking.com complaints
View all 336Not the room I booked and paid for
Booked apartment with all private facilities and have booking ation to . Was given a room in a shared house…
My credit card used for payment that i didnt do
Dear Sirs, This is URGENT!!!!! Your organization has deducted EUR 1,178.10 from my credit card 3 hours ago without my…
Overcharged
This is now the second occasion that booking.com has charged far more than the motel itself, for a low standard…