Booking.com complaint: Not the room I booked and paid for
Filed 7 Jun 2023 by Julie
Booked apartment with all private facilities and have booking ation to . Was given a room in a shared house with owner and various other mainly males . Being a 63 solo traveler I felt quite intimidated. Booking.com agreed that I did not have the room that I booked and contacted the owner several times to request a refund but the owner refused , so I was offered € 63 compensation payment . And in spite of me continuing to call and message Booking.com they wouldn’t do anything else . I don’t have the funds to book another place .
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