Complaint: My credit card used for payment that i didnt do

on 25 July 2022 about Booking.com in category Hotels / Motels

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My complaint:

Dear Sirs,

This is URGENT!!!!!

Your organization has deducted EUR 1,178.10 from my credit card 3 hours ago without my permission, noting that I haven’t used booking.com for several years. I contacted my bank and they ed that the payment made is under booking.com, However I didn’t make any reservation nor received any email from your side for such transaction which proves that I didn’t make such reservation.

Please refund this payment from my credit card number 5237 9014 as soon as possible.

Appreciate your quick response and taking this matter as of utmost importance.
email: [email protected]
phone: 201005780117
Thank you
Injy Sharaf

Suggested solution:

Please refund this payment from my credit card number 5237 9014 as soon as possible.

Appreciate your quick response and taking this matter as of utmost importance.
email: [email protected]
phone: 201005780117
Thank you
Injy Sharaf

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