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Booking.com complaint: Taking money without authorisation

Open 103 views Hotels / Motels

Filed 27 Feb 2023 by James

100euro taken from my account due too a electric circuit power cut long story i was left 9hours at a villa type house with friend no help whatsoever called several times left in putch darkness all night they charged me 100 euros for overload of appliances which was a tv cooker lights no suppirt given from booking. Com who i booked through treated like dirt for 9hours from 8pm till morning no shower could cook pack properly to leave norhing but when i arrived home i was billed 100 euros after saying all is fine no apologies ir anything booking. Com has wiped there hands total disgrace

Booking.com complaint: Taking money without authorisation
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