Booking.com complaint: Substantial breech of contract
Filed 18 Jul 2022 by Omer
The property was presented as having air conditioning. That is the only reason we ordered it. There aren’t many options for air conditioning in that area. In reality there was no air conditioner and there are no nets in the windows so you can’t open them at night because of the mosquitoes. Any way we left immediately after verifying with the property that they have no apartment with air conditioning. We had to book a hotel on the spot for the next four days on a double price. Nobody is willing to refund us although it’s quite clear that that was a breech of contract.
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