Booking.com complaint: Refund

Name: Refund
Item: Booking.com
Rating: 1
Author: Ursula

Open 27 Jan 2024 67 views Hotels / Motels

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Filed 27 Jan 2024 by Ursula

Awaiting refund from 28/12/23 I’ve been told the refund has been actioned but I have not received. They gave had bank statements as proof but no refund and now no communication

A charge from Booking.com you do not recognize? What BKG*HOTEL AT BOOKING.C on a bank statement means

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Case details

Status: Open
Company: Booking.com
Filed: 27 Jan 2024
Rating: 1/5
Desired resolution: Send the refund
Problem: Refund confirmed but never received
About: booking refund

Progress

Filed
Company notified
Company replied
Resolved

27 Jan 2024 Complaint filed and published
27 Jan 2024 Message from Bizzy: we notified Booking.com about this complaint.

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