Booking.com complaint: False advertising for disabled persons
Filed 26 Jan 2024 by Madison
I am disabled and have contacted booking.com about bathtubs in hotels. My neck is broken and I have sever nerve damage on the left side of my body.
Picture shows bathtub, customer service states there were bathtubs.
Arrive at hotel. Not bathtubs in the entire hotel.
I was severely limited with my pain for half the day due to these lies and false advertising.
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