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Booking.com complaint: Double charge

Open 63 views Hotels / Motels
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Filed 15 Jul 2022 by Michael

Myself (Michael R Jones) and my wife (Wee Chee Hoong) booked accommodation thru Booking.Com at the Jen Tanglin Hotel in Singapore for the period 9July to 14July (5 nights). we have just received our credit card statement and notice we were charged twice for our accommodation on 15July for the amounts AUD1251.03 and AUD1248.26.
This is obviously an administrative error and one of these charges must be credited back to our Mastercard account

A charge from Booking.com you do not recognize? What BKG*HOTEL AT BOOKING.C on a bank statement means

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