Booking.com complaint: Refund

Name: Refund
Item: Booking.com
Rating: 1
Author: Tsholofelo

Open 14 Jan 2024 96 views Hotels / Motels

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Filed 14 Jan 2024 by Tsholofelo

I have canceled on the 2nd January 2023 still waiting for my refund, there’s no communication regarding the refund is said 7 to 12 days and I’m still waiting, I’m taking this matter to social media if this is not resolved, it’s frustrating.

A charge from Booking.com you do not recognize? What BKG*HOTEL AT BOOKING.C on a bank statement means

Booking.com complaint: Refund — Photo Tsholofelo uploaded with this complaint

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Case details

Status: Open
Company: Booking.com
Filed: 14 Jan 2024
Rating: 1/5
Desired resolution: I'm giving them a last chance to resolve it matter as soon as possible, otherwise I don't have a choice I'm going to social media
Problem: Refund not received after cancellation
About: cancelled booking

Progress

Filed
Company notified
Company replied
Resolved

14 Jan 2024 Complaint filed and published
14 Jan 2024 Message from Bizzy: we notified Booking.com about this complaint.

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