Booking.com complaint: PAID BOOKING BUT NO FLIGHT CONFIRMATION
Filed 22 Dec 2023 by SATURNINO
I have booked a round trip flight for two to the Philippines on booking.com and paid it and waited for the flight ation but it never came. I am worried so I followed it up every day since I have booked not cancelling hoping for flight ation to come but it never came. Only an email message after 3 days telling me that the flight has failed and that the they will refund my payment. Then the next thing i received is an email telling me that I have cancelled my flight booking which I never did. Until now I haven’t received any refund of my hard earned money worth $ 3300 hk dollars. I have taken photos as proofs of this transactions.
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