Complaint: no room was actually booked!

on 28 August 2021 about Booking.com in category Hotels / Motels

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My complaint:

I booked a stay thru booking.com, when I arrived at the hotel, there was no booking as they were totally booked up. I did not get to stay at the hotel and was a waste of my time to go there. Had to find another place to stay in another town!

0 0 votes
Justified complaint?

Suggested solution:

give me a credit for a night stay somewhere else

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