Booking.com complaint: incorrect and misleading information

Name: incorrect and misleading information
Item: Booking.com
Author: KAREN

Open 21 Jul 2022 85 views Hotels / Motels

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Filed 21 Jul 2022 by KAREN

i specifically searched your site for hotels with carparking the jurys inn Glasgow was recommended. I do this because i have disabled in my party, so i booked , I now find that it has no parking and we have to use no doubt part or fully owned by the hotel a carpark 3 minuets walk away at extortionate prices.

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Case details

Status: Open
Company: Booking.com
Filed: 21 Jul 2022
Desired resolution: free cancellation and a hotel found with carpark on site with disability parking.
Problem: Hotel recommended for parking has none
About: hotel booking

Progress

Filed
Company notified
Company replied
Resolved

21 Jul 2022 Complaint filed and published
21 Jul 2022 Message from Bizzy: we notified Booking.com about this complaint.

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