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Booking.com complaint: No response to requests for information by property or Booking.com

Open 94 views Hotels / Motels

Filed 1 May 2022 by Katherine

I have booked a two night stay in Derby through Booking.com which I’m afraid is a scam as I have had no response to enquiries for information on accessing the property and where it would be possible to park. I have tried to make contact with the mobile and landline numbers provided for the property management firm Longcillf Apartments. Both numbers ringout to an engaged tone or give a message that the number is no longer in use. I have no way to contact Bookings.com other than via their webpage messaging which they have not responded to me so far.

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