Filed 15 Jul 2022 by Lee
Booking.com misrepresented the facilities available at the above hotel. After several emails back and forth each one from a different Customer Service Agent, I provided the proof they requested which showed they were in serious error. Since that time I have had no reply from them. Consequently the problem has not been resolved and until they get in contact with me it seems it never will be, as I cannot raise a response from them no matter how many emails I send to their Customer Service Department.
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