Booking.com complaint: No refund for overbooking
Filed 29 Dec 2021 by Yiqun
I accidentally booked a room in a hotel twice for the same date, and I immediately cancelled one, but I didn’t get a refund. I called the booking, it’s staff told me to talk to the hotel. But the hotel asked me to talk to booking.com, cause my money was given to booking instead of the hotel, and booking.com we’re dealing with the payment. But booking.com said the hotel refused to give me refund.
Report
Discussion
0 comments
No comments yet. Been through something similar with Booking.com? Start the discussion above.
More Booking.com complaints
View all 336Taking money without authorisation
100euro taken from my account due too a electric circuit power cut long story i was left 9hours at a…
Impossible to rebook flight, resulting in loss of ticket money
We booked a flight from Tampa to DC for 01092022 so my daughter could return from a visit to FL…
Change dates
Called Booking.com requesting dates for holiday reservation to be changed. I was sick due to Covid related complications. Checking in…