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Booking.com complaint: Change dates

Open 156 views Hotels / Motels

Filed 29 Dec 2021 by Musa

Called Booking.com requesting dates for holiday reservation to be changed. I was sick due to Covid related complications. Checking in 26 November 2021, checking out 29 November 2021. I already paid deposit if R2133. I was advised to call the Canabas hotel directly. Both parties are sending me back and forth. I communicated beginning of October. I cannot loose my money. I followed the correct process,

Confirmation No 2869062797
Pin 6429

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