Booking.com complaint: My refunds
Filed 14 May 2022 by Lim
I have make a reservation on 31 March 2022 – 01 April 2022 at [Anggun Stays w Netflix KLCC View] under booking.com apps.
When my reservation successfully, I received a message in booking.com from the owner that told me make the payment to her bank account. But I try to Whatsapp the owner see weather got reply or not, I asked few questions, still got reply.
After I make the payment to the owner and ask how to check in?
The owner no respond at all (message and call).
For your information, I keep asking the owner how to check in until the time 7pm
Then, I called booking.com customer service, told them my issues.
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