Filed 16 Jan 2023 by Paul
We were a partner of booking.com. They made mistakes and wrongly advised us on issues and when we challenged them, they acknowledged the mistakes but just fobbed off and don’t have a complaints dept that you can speak to… one of their staff even said to us I wouldn’t bother waiting for a call back from customer services because they are terrible
They dont seem to have any regulatory body and. think they are above the law…. annoyed that we trusted them
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