Booking.com complaint: Lost night away

on 13 January 2023 about Booking.com in category Hotels / Motels

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I’m very close to being beyond angry to be honest I’ve spoke to many staff on the 27 th to get my ation that I never recieved to know where I was going to never get a response or reply I’ve lost out in taking my disabled wife away for a special night which the £140 was a struggle to sort out anyway I’m really upset by all this as everyday I’ve gone on a live chat and been out on a thing to talk to someone costs me money which I find odd as I’ve all ready lost a load I have no photos for the next section all I want is a reply from management and money back and a chat about componsation

Suggested solution:

Money back and compo

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