Complaint: Charged for One-day Lodging when cancelled Booking 3 months prior!

on 19 September 2021 about Booking.com in category Hotels / Motels

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My complaint:

On July 22, 2021, I canceled my booking 3877358965 through Booking.com. On September 11th, I was charged $141.57 and $25.00 for Lodging. Why am I paying for a booking that was supposed to be canceled two months ago? I even have a copy of the cancelation ation e-mail.

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Justified complaint?

Suggested solution:

Booking.com must clarify with Raddisson that the booking was canceled and charges need to be reversed on the credit card. If not resolved, I will never use Booking.com again and will dispute the charge on my credit card.

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