Booking.com complaint: Cancellation due to Over Booking

Name: Cancellation due to Over Booking
Item: Booking.com
Author: Cidalia

Open 29 Jun 2021 278 views Hotels / Motels

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Filed 29 Jun 2021 by Cidalia

I booked a hotel with booking.com. I got a call from the hotel advising you overbooked. There were no rooms available for that date. I called Booking.com was told I would get a refund in a week or so. It’s been over 2 weeks no refund.

A charge from Booking.com you do not recognize? What BKG*HOTEL AT BOOKING.C on a bank statement means

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Case details

Status: Open
Company: Booking.com
Filed: 29 Jun 2021
Desired resolution: you should give me my refund.
Problem: Refund not received after hotel overbooking
About: hotel booking
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

29 Jun 2021 Complaint filed and published
29 Jun 2021 Message from Bizzy: we notified Booking.com about this complaint.

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