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Booking.com complaint: Genius Status Booking not recognizing

Open 215 views Hotels / Motels

Filed 7 Jul 2021 by Eric

There is absolutely no one to contact about a booking we completed that is not showing up on my status. We are close to Level 2 and I want the reward shown so we dont have to book again for a 6th booking!
No customer support is frustrating. Only complaints they allow are about the hotels themselves.

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