Best Buy complaint: Laptop was locked by bestbuy and after 4 days they still have it

Complaint from Karen gooden reported on 19 December 2023 about Best Buy

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My complaint:

On 12/14/23 l picked up my laptop after paying $ 500.00 to fix the screen. Best but queek squad locked my laptop and now 4 days later they can not unlock my laptop l need my laptop for work and school.

Can someone help me please. Valued costumer for years.

Suggested solution:

Fix my laptop and return it to me

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