Complaint: Acid burns

on 08 May 2020 about Asda in category Supermarkets / Grocery Stores

New complaint
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My complaint:

I have 2 children and have used the Asda wipes for 2 years now no problem. Recently their has been a problem which has resulted in my children being severely burnt. I spoke with head office went in store, got a refund new box of wipes and a voucher, which is brilliant. But again this is not solving the issue especially, as they have said their is a lot of complaints.

I come home with a new box and again same issue straight away, they have changed a ingredients in their wipes so unsure if that is the issue but it’s really dangerous now.
Will attach photos

0 0 vote
Justified complaint?

Suggested solution:

Change the wipes, look into them, compensation.

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11 months ago - We have posted a tweet about your new complaint about Asda

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