Filed 28 Apr 2020 by gingermags
Due to a technical issue my amended order did not go through so Asda delivered my old order which had £76 worth of goods on that I no longer needed and because of Coronavirus I could not send back. I explained to them that it was not my fault that their system messed up so I wanted a refund for the items that I did not order. To date all I have had is a half hearted apology that they will log it so that it doesn’t happen again and No refund.
Report
Discussion
0 comments
No comments yet. Been through something similar with Asda? Start the discussion above.
More Asda complaints
View all 55Half of order not delivered
I ordered my groceries on the ASDA app on the 11th. I chose the 1430-1500 time slot. The groceries arrived…
Acid burns
I have 2 children and have used the Asda wipes for 2 years now no problem. Recently their has been…
Missing items
3 packs of 100 cigarettes were ordered and shown as being sent. Items were not on the delivery van. Same…