ASAP Tickets complaint: They refuse to refund my money
Filed 12 Sep 2020 by Christina
I booked a ticket in January to go to Germany. I purchased travel protection. I am now trying to get a refund. I have talked to the same person who booked my ticket and sold me the travel protection. He will not refund the price of my ticket. He want to keep $250.. I talked with the airline who has told me my ticket is eligible for a refund. This is crazy. These people should not be in business. I’m filing this complaint to try to get a refund. I did not create this virus, nor can I travel to my destination. The airline has changed my return flight also which I cannot do, do. Thank you
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