ASAP Tickets complaint: Refusal to exchange tickets
Filed 17 Oct 2022 by Anita
Purchased two tickets for students . One nsne was spelt wrong . Agent was not available immediately to fix the name change . Other student couldbt travel due to family energency. Sp tickets had to be cancelled . Asap tickets will not regund and wants to reissue . One student already left with a different airline the other cannot travel. Im asking them to reissue in my name so I can at least use the tickets they said no
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