Complaint: refund 5 tickets

on 28 October 2020 about ASAP Tickets in category Travel

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My complaint:

I got 5 tickets from Miami to Rome on June, next day I saw my flight was canceled so I contacted them and they said I have to wait for the airline to refund the money…after all the want to give a voucher,,,, why?..I did not cancel my flight it was the airline. Now they just IGNORE MY CALLs AND MY EMAILS .
ITN Confirmation number (Jun 10, 2020):

V7D96S

Departure date: Jun 19, 2020

(VLO8XD) Royal Air Maroc

Trip from: Miami, FL

Trip to: Rome

Ticket number:

1477518208841

1477518208842

1477518208843

1477518208844

1477518208845

Total amount charged: USD 2422.00
(two thousand four hundred twenty two US dollars and zero cents)

Charge breakdown:

USD 2,387.00 to be processed by ITN Corp

0 0 vote
Justified complaint?

Suggested solution:

they need to contact me and give the refund

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