My complaint:
I got 5 tickets from Miami to Rome on June, next day I saw my flight was canceled so I contacted them and they said I have to wait for the airline to refund the money…after all the want to give a voucher,,,, why?..I did not cancel my flight it was the airline. Now they just IGNORE MY CALLs AND MY EMAILS .
ITN Confirmation number (Jun 10, 2020):
V7D96S
Departure date: Jun 19, 2020
(VLO8XD) Royal Air Maroc
Trip from: Miami, FL
Trip to: Rome
Ticket number:
1477518208841
1477518208842
1477518208843
1477518208844
1477518208845
Total amount charged: USD 2422.00
(two thousand four hundred twenty two US dollars and zero cents)
Charge breakdown:
USD 2,387.00 to be processed by ITN Corp
Suggested solution:
they need to contact me and give the refund