Complaint: Not providing my refund

on 09 November 2020 about ASAP Tickets in category Travel

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My complaint:

I bought two international tickets for may from ASAP TICKETS with airindia. the flights were cancelled due to covid. Air India told me that they are providing me full refund. I even paid for the ticket protection But these people won’t let me get my refund and they tell me I can only use half of the amount in future

0 0 vote
Justified complaint?

Suggested solution:

Cancel my tickets and provide full refund.

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