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ASAP Tickets complaint: Refund

Open 234 views Travel

Filed 8 Nov 2020 by Jo

They dont want to refund my ticket or rebooked. Our flight was cancelled coz Air Canada was cancelled the flight. I talked to Air Canada regarding there policy with the agency and they told me that they can give a full credit refund for a future use. It can be transferable and they can give this even without travel protection because of the covid-19. I really don’t know why they can do anything about it for almost 2 months talking with different agent.

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