ASAP Tickets complaint: No refund

Name: No refund
Item: ASAP Tickets
Rating: 1
Author: rabertsche

Open 12 Jul 2020 303 views Travel

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Filed 12 Jul 2020 by rabertsche

My fiancé has purchased a flight to the Philippines that was scheduled to leave in May of 2020. Because of Covid-19 the flight was cancelled. Despite numerous phone calls to ASAP, the still have not issued a refund and have constantly put her off. Telling her it could take months before issuing a refund.

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Case details

Status: Open
Company: ASAP Tickets
Filed: 12 Jul 2020
Rating: 1/5
Desired resolution: Just issue the refund s as promised.
Problem: Cancelled flight refund not issued despite calls
About: cancelled flight

Progress

Filed
Company notified
Company replied
Resolved

12 Jul 2020 Complaint filed and published
12 Jul 2020 Message from Bizzy: we notified ASAP Tickets about this complaint.

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