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ASAP Tickets complaint: I want a refund on my cancelled flight

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Filed 16 Jul 2020 by Ryefamily

I purchased 3 tickets to Bari Italy in November 2019 to travel in July 2020. The flight was cancelled due to the corona virus. ASAP tickets purchased my ticket from Delta airlines. I have contacted them and have a letter in writing that they have refunded ASAP tickets. My agent from ASAP emailed me that I was Also eligible for a full refund. She is no longer working for ASAP. I have been assigned now 4 different agents. I have been offered a $4,900 credit which is unacceptable. I did purchase the insurance as well.

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1 comment

  1. Ryefamily

    ASAP has not tried to settle or process my claim for a refund!!! I contact them weekly just to get the same lies. Anyone else out there that ASAP screwed? ? Let’s all report This agency to the BBB of CA. They need their accreditation taken away. They stole $4,900 from me!!!

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