ASAP Tickets complaint: Refund $1678.45

Complaint from Lenora reported on 20 July 2020 about ASAP Tickets

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My complaint:

I was scheduled to take a trip to Uganda 27 March 2020, the airlines canceled and I canceled my flight. Uganda shut down all flights to enter their country.
I did not cause the Covid-19, just asking for a full refund. I’ve completed the refund form, first it would take 2 weeks, now it’s 6 months before I can get a refund

Suggested solution:

Refund my ticket purchase $1678.45

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