ASAP Tickets complaint: 5 months for refund
Filed 17 Dec 2020 by Vicalee
I have been trying to get a refund for my ticket for a month. The agent said it will be a $300 Processing fee and I reluctantly agreed. A month later I have both called and emailed the agent with no response. Now they are telling me he is the only one that can view my account and if a new agent takes over it will take 5-7 months to process. Huh? That is absolutely ridiculous and it sounds like a scam.
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