Filed 21 Nov 2023 by Kim
They said they delivered and they can’t assess my building. While I have waited for them whole day at home. They even didn’t leave the card. Then I requested redelivery and left a note to leave in safe place, but they said the parcel unable to delivery and held at their local depot. And I can’t contact them. My sis had the same situation and they requested her go to their depot to pick up her parcel. Thousand customers wrote the reviews on google, they have the similar situation. The driver even didn’t come to their address, they just sent a lied message that no one at home while no one came to customers address. They always ask customers come to pick up while they received delivery fee.
So shame for the company.
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