AliExpress complaint: Breach of Security and Privacy

I advised company that my account has been breached as I received notifications about orders I never submitted and allowed to sit in my cart until I received paycheck but they were processed anyway and I know it was not me. The company does not at all care about my concern for breach. As a previous victim of identity theft, it is essential. I spoke with multiple agents that tried to tell me that I placed orders when I know I did not. I only submit orders when I can pay for them. I was just speaking with another agent who admitted that it is a complete issue with THEIR system. Yet, they’re trying to make me responsible for the orders, they won’t let me delete account or cancel orders that I did not make on account. They did not want to help at all. They also refused to give me address or contact information for filing suit since they do not care about their customers’ privacy and security.