AliExpress complaint: Item not delivered and no refund issued

Name: Item not delivered and no refund issued
Item: AliExpress
Rating: 1
Author: Linu

Open 4 Jul 2023 91 views Retail Company

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Filed 4 Jul 2023 by Linu

I purchased a dress $100 from aliexpress and total of 2 months now not received item and they have updated as delivered and I never received the product. Provided all sufficient documentation on tracking and item has not delivered or reached canada. But refusing to refund and I lost money and trust with this platform.

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Case details

Status: Open
Company: AliExpress
Filed: 4 Jul 2023
Rating: 1/5
Desired resolution: Refund
Problem: Marked delivered but never received, no refund
About: dress
At stake: CA$100
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

4 Jul 2023 Complaint filed and published
4 Jul 2023 Message from Bizzy: we notified AliExpress about this complaint.

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Wronged by AliExpress too?Make it sting!

Wronged by AliExpress too?
Make it sting!