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AliExpress complaint: Bad customer service and lying sellers

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Filed 20 Jun 2023 by Kostadin

I have ordered a 8K drone as description and received HD with bad and poor quality video drone which can not fly more than 50Meters. I have informed customer service and open a dispute, the customer service advise to wait for a return label from the buyer and to appeal after the despite ends. In the end seller have blocked me, so I can not send him message and the customer service is saying that I don’t have proof that what I have received is HD camera, not 8K even thought I have send them a proof that the video is HD

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