Most Common Zurich Insurance Complaints and Tips

While Zurich Insurance provides a variety of insurance products, complaints from our community have highlighted specific recurring issues. Common concerns include misunderstandings about the scope of extended car warranties and dissatisfaction with the handling of worker's compensation claims, particularly allegations of fraud.

To avoid these issues, we strongly advise customers to thoroughly review and understand their insurance policies' terms and conditions. If you encounter problems, report issues immediately, document all interactions, and keep detailed records to support your case.

How and why file a complaint about Zurich Insurance?

Do you have a dispute or had a bad customer experience with Zurich Insurance? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Zurich Insurance.

Zurich Insurance Customer Sentiment: Neutral

Our sentiment meter has detected that Zurich Insurance complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zurich Insurance, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 4, 2026

Zurich Insurance complaints chart

We have received 0 complaints about Zurich Insurance over the last 12 months. The graph below shows a monthly breakdown.

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Zurich Insurance complaint statistics

Curious about Zurich Insurance's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!

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Open Complaints
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Complaints resolved
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/10 2 ratings

How to contact the customer service of Zurich Insurance?

Below, you will find the contact information for the complaint department of Zurich Insurance. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-382-2150
Contact form:

You can contact the customer service of Zurich Insurance by calling 1-800-382-2150. If you want to reach out to Zurich Insurance through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Zurich Insurance: (2)

Helpful experiences shared by verified Zurich Insurance customers. Search, discuss and connect with other people in our community.

What extended car warranty does not do??

Complaint from Rfor on 14 November 2023 about Zurich Insurance.

Bumper to Bumper warranty that's what I was told when I purchased the policy. Not so in my case even from the dealership I bought the vehicle from they didn't honor the policy either among 2 other dealerships. Beware. Demand... Read more

Comments: 0
Rating:

Worker's Compensation Fraud

Complaint from Elvin Farris on 03 October 2023 about Zurich Insurance.

Zurich Insurance is paying attorneys and doctors to commit workers compensation fraud and taking advantage of injured workers. My employer of 22 years literally almost killed me then terminated me when I filed my workers compensation claim. Keith Stewart told... Read more

Comments: 0
Rating:

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