Zoom complaint: Wrong billing

Name: Wrong billing
Item: Zoom
Author: Linda

Open 10 Dec 2020 199 views Mobile App Software

File your Zoom complaint How does Complain.biz work?

Filed 10 Dec 2020 by Linda

I terminated my membership on November 29, 2020. Unfortunately, I was debited with N5,923.78 on December 7, 2020.
What was the debit for? I need a response please.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Zoom
Filed: 10 Dec 2020
Desired resolution: I need to know why my account was debited after the termination of my zoom account. And I need a refund of my money to my account.
Problem: Charged after membership was terminated
About: membership
At stake: 5,923.78 NGN

Progress

Filed
Company notified
Company replied
Resolved

10 Dec 2020 Complaint filed and published
10 Dec 2020 Message from Bizzy: we notified Zoom about this complaint.

See all 324 Zoom complaints

Discussion

0 comments

No comments yet. Been through something similar with Zoom? Start the discussion above.

More Zoom complaints

View all 324

Unauthourized Subscription debit

Dear Zoom administration team, Hope this mail finds you well. I just noticed a debit on my card for zoom…

5 Mar 2021

My Display name

Yesterday I joined my Maths class and renamed my self something for a joke but then I changed my name…

10 Dec 2020

Horrible Customer Service

I had some questions, have a Pro account but cannot talk to a live person. I had to do a…

9 Dec 2020

Wronged by Zoom too?
Make it sting!

Launch complaint