Zoom complaint: Webinar recording disappeared

Name: Webinar recording disappeared
Item: Zoom
Author: Adam

Open 22 Apr 2021 219 views Mobile App Software

Filed 22 Apr 2021 by Adam

Having hosted a webinar Zoom sent an email with the recording and Passcode to share with those that attended. Passcode not valid!

After some considerable time a new link to the recording was provided by Zoom. This time no passcode was required. Recording does not exist!

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Case details

Status: Open
Company: Zoom
Filed: 22 Apr 2021
Desired resolution: Send me the recording of my webinar in order that I may share it with my clients. It really is that simple!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Problem: Webinar recording missing, passcode invalid
About: webinar recording

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