Zoom complaint: About licence

Complaint from Sisitha Gamage reported on 06 November 2020 about Zoom

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My complaint:

Hi,
I am Sisitha Gamage from colombo Sri lanka, I tried last 0411 for get licence. Submit related details then done the payment also. I got SMS from my bank already deducted amount from my account, issue is still show me my profile as a Basic. What is a wrong, I you help me correct it submit my licence. Details as below,

My ID is 705 206 8989
Email- sisithasuranjana@gmail.com
Payment details,
Txn 5626955735
Amount USD 14.99
Data 04112020
Time 04.28.03pm (Colombo time)
Bank Saylan bank

Thanks best regards,
Sisitha Gamage .

Suggested solution:

Pls get action soon submitmy licence.

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