Complaint: Self-Video issue

on 30 September 2020 about Zoom in category Mobile App, Software

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My complaint:

I am facing this issue since few days. When ever I need to shift myself from the zoom app to some other app during a meeting, my video turns off automatically. Hence, people misunderstands me to be closing my video intentionally. I did many trials after that to fix my problem but couldn’t succeed

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Justified complaint?

Suggested solution:

I don't have any other idea to resolve it. Kindly help me

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