Zoom complaint: Payment refund refused

Complaint from Byung reported on 19 October 2020 about Zoom

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My complaint:

I paid for the service for just one month. However they automatically charged me the same amount on 15 Oct 2020. I asked for payment refund but they refused to do so justifying that I was subscribed so I had to pay it anyhow.

Suggested solution:

Payment refund

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