Zoom complaint: Paid $149.90

Name: Paid $149.90
Item: Zoom
Rating: 1
Author: Jenia

Open 25 Aug 2020 257 views Mobile App Software

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Filed 25 Aug 2020 by Jenia

I paid $149.90 for a year of service for Unlimited Group Meetings with the Group Meetings Duration 24 hours. The meetings cut off in 4045 minutes.

I’ve only l had 1 time when the meeting did not cut off in 4045 minutes.

I am not a billionaire and I cannot afford to waste my very hard earn money supporting a person to make his billions unless I am getting the service that I paid for.

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Case details

Status: Open
Company: Zoom
Filed: 25 Aug 2020
Rating: 1/5
Desired resolution: Give me my what I paid for: I paid $149.90 for a year of service for Unlimited Group Meetings with the Group Meetings Duration 24 hours. Every time I use it for 1 year. Then I might renew.
Problem: Paid meetings cut off after 40 minutes
About: annual meeting subscription
At stake: $149.90

Progress

Filed
Company notified
Company replied
Resolved

25 Aug 2020 Complaint filed and published
25 Aug 2020 Message from Bizzy: we notified Zoom about this complaint.

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