Zoom complaint: FAILURE TO UPGRADE TO PRO VERSION

Name: FAILURE TO UPGRADE TO PRO VERSION
Item: Zoom
Rating: 1
Author: YOBEL MEDIA

Open 29 Jul 2020 274 views Mobile App Software

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Filed 29 Jul 2020 by YOBEL MEDIA

On Saturday 25th July 2020, I opened my browser and followed the necessary steps to upgrade my zoom account.
The charged fee was deducted from my bank account but my zoom account did not upgrade. It still remains in the free version mode.

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Case details

Status: Open
Company: Zoom
Filed: 29 Jul 2020
Rating: 1/5
Desired resolution: I wish there is a refund of the money into my bank account. Or my account should be upgraded to a Pro Version. I posted my complaint on Complain.biz
Problem: Charged for upgrade, account not upgraded
About: pro account upgrade

Progress

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Company notified
Company replied
Resolved

29 Jul 2020 Complaint filed and published
29 Jul 2020 Message from Bizzy: we notified Zoom about this complaint.

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