Complaint: Audio problem

on 27 July 2020 about Zoom in category Mobile App, Software

New complaint
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Complaint resolved
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My complaint:

I am a retired people,I use zoom for feloship and Sunday worship for church. When I join meeting,my audio show use divide I use that for a few times, I didn’t,t realize it,s use long distance ,my cell phone is from bell, that month, I was charged us long ditance phone for almost 4 hundreds,it,s too much for me,I have phone to customer SERVICE, A LADY ANSERD ME I TOLD THE SITUATION TO HER! SHE RECORD MY CELLPHONE NUMBER, SAID SHE WILL PHONE ME , UT I DIDN,T RECEIVED PHONE ,AND SHE LOCK MY SPEAKER,I JUS CAN HEAR THE SOUNDE CAN,T SPEOUT SO I HAE TOST HEAR O SPEAK IT,S VERY BUTHER ME. OUDYO HELP ETO SOFT THISPROBLE..?

0 0 votes
Justified complaint?

Suggested solution:

Could you cancel or decrease that CHARGE? And HELP me to open speaker
Thank you

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1 year ago - We have posted a tweet about your new complaint about Zoom

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