Complaint: Charged for Zoom services that I never received.

on 02 February 2021 about Zoom in category Mobile App, Software

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My complaint:

I flew to Los Angeles,California from Costa Rica for Outpatient Surgery in January 2020.
I tried to register and use Zoom to stay in contact with Costa Rica from the USA.

I could never could get Zoom to work in the USA or to Costa Rica from
the USA. I have never had a Zoom connection in Costa Rica…..

After the recovery from my surgery, I am now looking at credit card charges of $99.99 for Zoom service and $61.00 for Miscellaneous Fees?

0 0 votes
Justified complaint?

Suggested solution:

Check my account and note that there has not been one connection or
use of Zoom.

Please credit my credit card for the following:
Zoom Fees: $99.99
Miscellaneous Fee: $61.00

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